The Equipment Manager plays a critical role in supporting the success of our live gaming operations by leading Equipment Specialists across multiple locations and ensuring all table equipment is secure, compliant, and performing at the highest level. From managing procurement and budgets to optimizing processes, collaborating with global teams, and developing new equipment solutions, this position offers a unique blend of leadership, technical problem-solving, and innovation.
RESPONSIBILITIES
- Overlook all locations’ (within the area of responsibility) ES representatives, with the purpose of ensuring crucial equipment related processes are executed right and the team operates with high standards
- Supervise all locations ES representatives in order improve equipment related KPIs in Studios
- Manage procurement and delivery of table equipment for all locations
- Perform market research & communication with suppliers
- Visit the manufacturing plants with purpose to improve and adjust the equipment to the company’s needs
- Plan and perform process optimization activities (to reach better equipment performance)
- Ensure the compliance of equipment related processes with submitted internal controls (approved by gaming control boards)
- Ensure the arrangement of safe and secure environment for sensitive table equipment in Studios
- Perform table equipment related issue data analytics for all locations
- Represent GIR (Equipment Unit) during the audits and regulatory calls when it comes to table equipment related matters and issues
- Perform equipment budgeting and planning for existing operations as well as new games
- Coordinate with other departments such as Floor Operations for operational and implementation tasks
- Research and Development of new products, inventing new prototypes of table equipment
- Organization of tests for prototype equipment collecting the data for analyses and conclusion
- Monitor and audit all equipment related processes (inspection, storage, utilization, etc.)
- Provide training to Equipment Specialist representatives
- Perform equipment maintenance when/if needed
- Assemble, install and dismantle electronic equipment if needed
- Execute or coordinate training sessions for new equipment with other departments if needed.
- Regularly report status updates to senior management