Job overview
This is a leadership role in a dynamic, multi‑location office environment, requiring frequent coordination with key stakeholders, employees, visitors, and external partners. The role involves guiding a team that manages parallel responsibilities, shifting priorities, and high service expectations.
The successful candidate will be confident in supervising day‑to‑day operations, supporting team members, and making informed decisions to maintain smooth office functioning. They will be comfortable balancing hands‑on tasks with team leadership, adapting quickly to operational needs, and fostering consistent, high‑quality service across all locations.
Key Responsibilities
- Be responsible for multiple locations.
- Supervise, train, and support the OOM team to ensure effective communication and collaboration.
- Maintain office services and foster a client-focused culture.
- Implement and optimise workflows, policies, and procedures using technology.
- Support budget preparation and resource allocation.
- Maintain KPIs and analyse trends to improve team performance.
- Organise staff travel and assist with team event planning.
- Oversee office conditions, equipment, and supplies, ensuring cleanliness and functionality.
- Manage staff records, office stocks, and supplier performance.
- Promote team growth through training, workshops, and mentoring.
- Perform other duties as needed and cover for colleagues during absences.