- Monitoring and moderating Live chat for Evolution’s games;
- Ensuring that all players behave according to the rules of the chat;
- Assist players with queries regarding the game concept, rules, payouts etc.
- Escalating technical issue to Customer Support when they appear in the public chat;
- Engaging with both players and game hosts to make the player experience more fun and entertaining;
- Communicating with players during service downtime;
We are hiring: Chat Moderator
Job Description
Qualifications
- Full professional proficiency in English and fluent in reading and writing in Tagalog. Understanding Cebano
- is a plus.
- Basic user of standard software applications, including MS Office, Windows, etc;
- High sense of responsibility
- The ability to accurately fulfill the direct management orders and work tasks;
- The ability to work in a team;
- The ability to work in shifts (including night);
- Detail-oriented
- Customer oriented;
- Good communication skills.
Additional Information
We offer:
- A key role in launching and managing our first studio in Cebu, Philippines
- Competitive remuneration package
- A unique opportunity to gain extensive hands-on experience
- Professional and personal development opportunities
If you are interested apply by sending in your resume/CV.