As a Technical Compliance Team Lead (Certifications), you will work in the Certifications discipline within the Technical Compliance Department reporting to the global Technical Compliance Team Manager. You will be fully responsible for coordinating, processing, and monitoring Live and RGN product certifications projects for established and newly regulated markets along with their maintenance. As part of an international team, you will support the leadership of strategy across the department and will have the opportunity to shape the future development of the Certifications discipline.
Main Responsibilities
- Leading a vertical of the Certification team to deliver effective Live and RNG product certifications for the assigned markets in a timely and effective manner.
- Responsible for coordinating, processing, and monitoring Live and RNG product certifications for assigned markets, whilst ensuring the workload of the team is evenly allocated.
- Creating and controlling systems making sure products are certified at all times. Constant evaluation and improvement of such systems is essential for this role.
- Coordinating the creation of the testing environments needed for the certifications of the assigned markets.
- Supporting the Studio teams with the certifications of the devices and hardware RNGs for the assigned markets.
- Ensuring that the members of the team are supported with their ongoing performance and development needs. Developing and tracking project plans including preparing and maintaining status reports and schedules, tracking milestones/deliverables and dependencies.
- Revising periodically certification procedures with the aim to identify potential risks and/or issues.
- Liaising frequently with regulatory authorities with regards to confirmation on regulatory approvals, ensuring all products meet regulatory requirements and are approved as per jurisdictional standards.
- Working closely with third party certification laboratories to ensure issues are addressed and certificates are issued on time.
- Being the first point of contact for questions related to status of the certifications for the assigned markets.
- Liaising with internal stakeholders (Product, CMP, PMO, Markets), external stakeholders (Games, Commercials, Integrations, Regulatory, Studios, New Markets) and any other applicable stakeholder regarding certification matters.
- Preparing accurate reports for higher management and external regulatory bodies as appropriate
- Providing training as needed
- Any ad hoc duties that may be required in this role