What Promotion Opportunities Are Available at Evolution Canada?
If you have been searching for jobs in Vancouver, you may have come across one of Evolution Canada’s Game Presenter job openings.
Game Presenters make up one of our largest teams and, for many employees, it is also where their career journey at Evolution begins.
What many people may not know is that there are a wide variety of career growth opportunities beyond the gaming floor.
Over the years, we have seen employees develop new skills, take on leadership responsibilities and build careers across many different areas of our business.
Today, we are introducing 10 different roles you can find at Evolution Canada, and giving you a glimpse into the teams who work together to keep our studios running every day.
1. Floor Supervisor
For many, this is the first step into a leadership role at Evolution.
What Floor Supervisors Do?
Floor Supervisors oversee the day-to-day operations of the gaming floor.
They support Game Presenters and Shufflers, coordinate staffing and rotations, resolve operational issues and help ensure our live games continue running smoothly without interruption.
They are also often one of the first points of contact when team members need guidance or support during their shifts.
📌 Frequency of Hire
Multiple opportunities throughout the year across both of our Canadian studios.
📌 Internal Promotion
100% started as Game Presenters or Shufflers.
📌 Good Experience to Have
Prior experience in cafe or restaurant supervision roles, retail shift management or other leadership experience.
2. Team Manager
For many Floor Supervisors, this can be the next step in their career progression.
What Team Managers Do?
Team Managers focus on supporting and developing people.
They oversee team performance, bonuses, manpower allocation, attendance and employee development to help their team members grow professionally.
Above all, they play an important role in creating a positive and engaging environment for employees.
📌 Frequency of Hire
Over the past year, we promoted more than 5 Floor Supervisors to Team Managers. Many of these were newly added positions as our studio continues to grow.
📌 Internal Promotion
100% started as Floor Supervisors
📌 Good Experience to Have
Prior managerial, mentorship or coaching experience with solid computer literacy and strong communication skills.
3. Service Support Specialist
A role that may be a great fit for people who are comfortable with technology and computers.
What Service Support Specialists Do?
Service Support Specialists play an important role in helping our studios operate smoothly by identifying and resolve any irregularities that can range from real-time incidents at the table to hardware or software issues.
They work closely with different departments to troubleshoot problems and coordinate solutions to ensure day-to-day operations continue efficiently and games are conducted with the highest integrity.
📌 Frequency of Hire
Multiple opportunities each year.
📌 Internal Promotion
More than 90% started as Game Presenters
📌 Good Experience to Have
Strong computer skills, technical aptitude, a problem-solving mindset, and the ability to maintain composure while adapting to unexpected situations.
💡Quick Fact
Our current Head of Studio in Canada followed a similar career path.
She started as a Game Presenter, progressed through operational support and management positions, and today oversees studio operations across Canada.
4. Academy Trainer
A great opportunity for Game Presenters with strong performance and enjoy helping others improve.
What Academy Trainers Do?
Academy Trainers are often among the first people new hires meet when they begin their journey at Evolution.
They teach how to lead games, presentation and on-camera skills, systems and procedures, to help new Games Presenters and Shufflers prepare for live tables.
What many people may not realize is that trainers also play an important role in helping employees improve their performance and work towards their full earning potential.
Through coaching and retraining, they support Game Presenter and Shufflers in improving their performance and achieve higher performance bonuses.
📌 Frequency of Hire
Based on business growth and training needs.
📌 Internal Promotion
Almost all Trainers started as Game Presenters.
📌 Good Experience to Have
Teaching, training or mentoring experience, strong communication and coaching skills.
💡 Did You Know?
Many of our trainers were strong-performing Game Presenters before becoming trainers themselves, and many also have previous experience in teaching or training.
5. Technical Operations
Great for people who enjoy building, fixing, and working with their hands.
What TechOps Does?
The work of our TechOps team is quite similar to what happens behind the scenes on a film or television production set.
Behind every game table is a team responsible for building and maintaining the studio environment that players see on screen.
They work on our game tables, backgrounds, lighting and camera setups, helping make sure everything looks great on screen while the technology behind it continues to operate smoothly.
📌 Frequency of Hire
These positions don’t open frequently, but opportunities do arise. In fact, we recruited for this team just recently.
📌 Internal Promotion
More than half of the team started as Game Presenters.
📌 Good Experience to Have
Construction, carpentry, electronics, wiring, maintenance, IT or technical production
6. Equipment Support
A unique behind-the-scenes role that many people don’t know about. It’s also another interesting opportunity for people who enjoy hands-on work.
What Equipment Support Does?
Our Equipment Support team inspects, maintains and repairs gaming equipment used throughout out studios.
Through regular inspections, repairs and preventive maintenance, they help keep equipment available 24/7 while extending their lifespan.
They perform important quality checks and monitor equipment performance, to support game continuity. They also help ensure equipment meet our quality standards before they reach the gaming floor.
Because the team works with so many different games, they need a good understanding of how the games and their equipment work.
📌 Frequency of Hire
Occasional openings
📌 Internal Promotion
Some members of this team previously worked as Game Presenters and Shufflers.
📌 Good Experience to Have
Attention to detail, a quality-control mindset.
💡 Fun Fact
The Equipment Support team in Canada handles more than 700,000 cards every month! That’s a lot of cards, and one reason why the team practices care to ensure retired cards don’t go to waste. As part of our commitment to the environment, when cards can no longer be used at the gaming table due to wear and tear, the team manages them responsibly through a specialized vendor who securely shreds and recycles them.
7. Talent Acquisition Specialist
For many of us, they were some of the first few people we met when we applied to Evolution.
What Talent Acquisition Does?
Our Talent Acquisition team reviews job applications, screen candidates, conducts interviews, assesses candidate potential, provides studio tours and guides candidates through the hiring process.
They play an important role in finding the right people for the right roles, and help build the teams that keep our studios running.
📌 Frequency of Hire
Based on business growth. We most recently recruited for this team earlier this year.
📌 Internal Promotion
Half of the current team started as Game Presenters.
📌 Good Experience to Have
Recruitment, customer service or sales.
💡 Quick Fact
Evolution Canada now has more than 1,000 employees, and our Talent Acquisition team has played an important role in supporting that growth.
8. Project Management
As our studios continue to expand, this team plays an important role in making that growth possible.
What Our Project Management Team Does?
When our studios expand, bringing new spaces to life requires much more than just construction. Every change requires careful planning and coordination, from studio and office layouts to operational requirements, licenses and permits.
Our Project Management team works across different departments to coordinate these moving pieces, making sure business and operational needs are considered throughout the process and helping turn plans on paper into functional spaces we can work in every day.
📌 Frequency of Hire
Limited openings.
📌 Good Experience to Have
Project planning, coordination and operations experience.
💡 Quick Fact
The current leader of the Project Management Department started as a Game Presenter and has been part of Evolution’s journey in Canada since our early days.
She has helped lead our studio’s development from one floor to a total of five floors today.
9. Office and Facilities Operations Management
A highly connected team that works with people across many different parts of the business.
What the Office and Facilities Operations Management Team Does?
This team plays an important role in keeping our workplace running smoothly every day.
They support visitors, office operations, workplace amenities, supplies facilities and many of our day-to-day needs.
From coffee machines and water dispensers to office supplies and other workplace facilities, they take care of many of the details that help make our workplace comfortable and functional.
📌 Frequency of Hire
Occasional openings. We recruited for this team earlier this year.
📌 Internal Promotion
Most team members who have held this role started as Game Presenters.
📌 Good Experience to Have
Administration, facilities, hospitality, customer service or operations support.
10. Finance
The very important people who make sure our salaries are paid on time!
What our Finance Team Does?
Our Finance Team supports payroll, accounting, budgeting, compliance and financial reporting.
As our studios continue to grow, they also help ensure the products and services our operations need can be purchased and processed on time, while maintaining appropriate accountability throughout the process.
📌 Frequency of Hire
Occasional openings.
📌 Internal Promotion
Some team members started as Game Presenters.
📌 Good Experience to Have
Accounting, payroll, finance, business administration or related education and experience.
Your First Role Doesn’t Have to Be Your Final Destination
Of course, the roles highlighted here represent only some of the job opportunities available at Evolution.
Whether a role is in front of the camera or behind the scenes, every position plays an important part of our success. Our responsibilities may be different, but we’re all working towards the same goal while we strive to do a little bit better every day.
We hope this article has given you a better understanding of some of the career growth opportunities available to Game Presenters and Shufflers at Evolution Canada.
Your first role here doesn’t have to be your final destination.
Sometimes, it may simply be the beginning of a much bigger career journey.
So, which career path interests you the most?
Explore current opportunities at Evolution Canada