- First/Second line IT support for company internal users and contractors;
- Installing, configuring, and troubleshooting user laptops, workstations, printers, mobile devices, and other office IT equipment;
- Administering Windows, MAC, Linux operating systems on user devices;
- Managing user device environment using user device management tools;
- Creating and managing user accounts in Okta, AD, Azure AD, o365, and other systems;
- Physical network-related tasks (patching, device installation, ports assignment);
- Server and network equipment installation and maintenance, cable patching in data centers and server rooms;
- Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning;
- Working closely with the facility and security teams to resolve security issues;
- Constant development and improvements of local IT infrastructure;
- Providing IT assets management according to internal procedures;
- Providing service/system operations and regular/ad-hoc maintenance to ensure fulfilment of service availability and security requirements;
- Timely incident resolution, escalation to third party suppliers and problem analysis and resolution;
- Provisioning system updates and deployments according to respective internal procedures;
- Performing other duties, as asked by the manager, which are related to this position or IT infrastructure;
- Logistics, manage inventory and equipment between locations.
We are hiring: IT Support Engineer
Job Description
Qualifications
- Secondary (higher, special etc.) education;
- Good knowledge of English and Georgian (written and verbal);
- At least 2 year experience in supporting user IT devices hardware and software;
- Certification on IT systems administration/support preferred;
- Good communication and presentation skills;
- Teamwork skills, ability to take decisions, solve problems independently and in the team and work under high pressure working conditions;
- Fundamental IT skills – hardware, OS, applications, networking, security;
- Ability to create structured documentation;
- Experience using and managing workstations in heterogeneous environment, remote management services, filesharing, collaboration, e-mail and directory services;
- Experience in deployment and support of Microsoft Windows, MacOS, iOS, Linux operating systems, and business software;
- Fundamental knowledge of IT procedures and security principles.
Additional Information
We offer:
- Inclusive and diverse workplace
- Development oriented organizational culture
- Health Insurance
- Mobile phone with corporate service
- On-site Gym / Yoga lessons
- Fit pass with corporate service at partner companies
- Privilege card - corporate discounts with partner companies
If you are interested, please apply by adding your CV in English until November 17, 2025
The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.